FREQUENTLY ASKED QUESTIONS
q: HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PRIVATE READINGS?
a: 4-9 dAYS. UNLESS THE *RECEIVE WITHIN 24-72 HOUR TIME FRAME* IS PURCHASED IN ADDITION TO YOUR READING(S).
Q: WHAT IS THE DELIVERY TIME FOR MY PACKAGE?
a: 2-4 BUSINESS DAYS. HOMEMADE PRODUCTS MAY TAKE AN ADDITIONAL DAY FOR DELIVERY.
Q: IT'S BEEN OVER 9 DAYS AND I HAVE NOT RECEIVED MY READING. WHERE IS IT?
A: YOUR READING(S) WILL ALWAYS BE SENT VIA EMAIL FROM LIGHTEDSPIRIT@YAHOO.COM. IF IT IS NOT IN YOUR INBOX, YOUR READING IS IN YOUR SPAM OR JUNK FOLDER. BE SURE TO LOOK UP YOUR LIGHTEDSPIRIT RECEIPT THAT WAS EMAILED TO YOU TO SEE DATE AND EXACT TIME READING(S) WERE PURCHASED.
Q: I LIVE INTERNATIONALLY AND LIGHTEDSPIRIT WILL NOT LET ME PURCHASE ANY PRODUCTS. WILL THIS CHANGE?
A: UNFORTUNATELY WE DO NOT HAVE THAT CURRENTLY AS AN OPTION. WE ONLY SHIP NATION WIDE. EMAIL US AT LIGHTEDSPIRIT@YAHOO.COM WITH THE PRODUCTS YOU WISH TO PURCHASE AND YOUR MAILING ADDRESS. WITHIN 3 DAYS, WE WILL EMAIL YOU BACK WITH A REAL TIME SHIPPING QUOTE AND THE DELIVERY TIME FRAME FOR YOUR PACKAGE. IF YOU WISH TO CONTINUE WITH THE PURCHASE, WE WILL ASK FOR PAYMENT AND SEND YOU YOUR TRACKING ONCE IT HAS SHIPPED.
Q: HOW LONG HAVE YOU BEEN GIVING INTUITIVE READINGS?
a: 12 YEARS. FOR MORE DETAIL ABOUT MY GIFT, REFER TO OUR *ABOUT ME* PAGE.
Q: WHAT IS THE RETURN POLICY FOR PRODUCTS?
A: ALL PRODUCTS CAN BE RETURNED WHEN THE RECEIVED PRODUCT ARRIVED DAMAGED OR BROKEN. OTHERWISE WE HAVE A NO RETURN POLICY ON PRODUCTS.
Q: WHAT IS THE REFUND POLICY FOR BOOKED PRIVATE READINGS?
A: PRIVATE READINGS WILL ALWAYS BE A ZERO REFUND POLICY.
Q: HOW WILL I KNOW WHAT STONES OR CRYSTALS ARE BEST FOR MY ENERGY?
A: SEARCHING WHAT PROPERTY YOU'RE LOOKING FOR ON THE PRODUCTS SEARCH BAR IS VERY HELPFUL. BUT WE ALWAYS RECOMMEND TO JUST BROWSE AND THE PRODUCTS THAT YOU'RE EXTREMELY DRAWN TO, ARE MEANT TO BE YOURS!
Q: I'VE SIGNED UP FOR THE NEWSLETTER BUT I HAVE YET TO GET AN EMAIL FROM THE COMPANY. WHY?
A: IF IT'S BEEN OVER 2 WEEKS AND YOU HAVE NOT FOUND AN EMAIL FROM US IN YOUR INBOX, BE SURE TO CHECK YOUR SPAM OR JUNK FOLDER. IT SHOULD BE THERE. IF NOT, SIGN UP AGAIN AND CHECK THE SPELLING BEFORE ENTERING YOUR EMAIL.
Q: HOW OLD MUST I BE TO BOOK A PRIVATE READING?
A: at least 18 YEARS OLD.
q: how come i am not allowed to purchase physical products and book private readings altogether?
a: due to our booked private readings being a "digital service" and our products being "physical", they cannot be combined in an order. this is designed with our platform so the system knows what to include *shipping* with.
Q: MY QUESTION IS NOT HERE ON THE FAQ PAGE. WHAT NOW?
A: OUR CONTACT PAGE WILL HAVE ALL THE WAYS TO CONTACT US WITH FURTHER QUESTIONS. THANK YOU.
a: 4-9 dAYS. UNLESS THE *RECEIVE WITHIN 24-72 HOUR TIME FRAME* IS PURCHASED IN ADDITION TO YOUR READING(S).
Q: WHAT IS THE DELIVERY TIME FOR MY PACKAGE?
a: 2-4 BUSINESS DAYS. HOMEMADE PRODUCTS MAY TAKE AN ADDITIONAL DAY FOR DELIVERY.
Q: IT'S BEEN OVER 9 DAYS AND I HAVE NOT RECEIVED MY READING. WHERE IS IT?
A: YOUR READING(S) WILL ALWAYS BE SENT VIA EMAIL FROM LIGHTEDSPIRIT@YAHOO.COM. IF IT IS NOT IN YOUR INBOX, YOUR READING IS IN YOUR SPAM OR JUNK FOLDER. BE SURE TO LOOK UP YOUR LIGHTEDSPIRIT RECEIPT THAT WAS EMAILED TO YOU TO SEE DATE AND EXACT TIME READING(S) WERE PURCHASED.
Q: I LIVE INTERNATIONALLY AND LIGHTEDSPIRIT WILL NOT LET ME PURCHASE ANY PRODUCTS. WILL THIS CHANGE?
A: UNFORTUNATELY WE DO NOT HAVE THAT CURRENTLY AS AN OPTION. WE ONLY SHIP NATION WIDE. EMAIL US AT LIGHTEDSPIRIT@YAHOO.COM WITH THE PRODUCTS YOU WISH TO PURCHASE AND YOUR MAILING ADDRESS. WITHIN 3 DAYS, WE WILL EMAIL YOU BACK WITH A REAL TIME SHIPPING QUOTE AND THE DELIVERY TIME FRAME FOR YOUR PACKAGE. IF YOU WISH TO CONTINUE WITH THE PURCHASE, WE WILL ASK FOR PAYMENT AND SEND YOU YOUR TRACKING ONCE IT HAS SHIPPED.
Q: HOW LONG HAVE YOU BEEN GIVING INTUITIVE READINGS?
a: 12 YEARS. FOR MORE DETAIL ABOUT MY GIFT, REFER TO OUR *ABOUT ME* PAGE.
Q: WHAT IS THE RETURN POLICY FOR PRODUCTS?
A: ALL PRODUCTS CAN BE RETURNED WHEN THE RECEIVED PRODUCT ARRIVED DAMAGED OR BROKEN. OTHERWISE WE HAVE A NO RETURN POLICY ON PRODUCTS.
Q: WHAT IS THE REFUND POLICY FOR BOOKED PRIVATE READINGS?
A: PRIVATE READINGS WILL ALWAYS BE A ZERO REFUND POLICY.
Q: HOW WILL I KNOW WHAT STONES OR CRYSTALS ARE BEST FOR MY ENERGY?
A: SEARCHING WHAT PROPERTY YOU'RE LOOKING FOR ON THE PRODUCTS SEARCH BAR IS VERY HELPFUL. BUT WE ALWAYS RECOMMEND TO JUST BROWSE AND THE PRODUCTS THAT YOU'RE EXTREMELY DRAWN TO, ARE MEANT TO BE YOURS!
Q: I'VE SIGNED UP FOR THE NEWSLETTER BUT I HAVE YET TO GET AN EMAIL FROM THE COMPANY. WHY?
A: IF IT'S BEEN OVER 2 WEEKS AND YOU HAVE NOT FOUND AN EMAIL FROM US IN YOUR INBOX, BE SURE TO CHECK YOUR SPAM OR JUNK FOLDER. IT SHOULD BE THERE. IF NOT, SIGN UP AGAIN AND CHECK THE SPELLING BEFORE ENTERING YOUR EMAIL.
Q: HOW OLD MUST I BE TO BOOK A PRIVATE READING?
A: at least 18 YEARS OLD.
q: how come i am not allowed to purchase physical products and book private readings altogether?
a: due to our booked private readings being a "digital service" and our products being "physical", they cannot be combined in an order. this is designed with our platform so the system knows what to include *shipping* with.
Q: MY QUESTION IS NOT HERE ON THE FAQ PAGE. WHAT NOW?
A: OUR CONTACT PAGE WILL HAVE ALL THE WAYS TO CONTACT US WITH FURTHER QUESTIONS. THANK YOU.
“Let your faith be bigger than your fears, have faith and success will be near.”
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